Australia Wide Servicing of Equipment

Sirius Coffee International offers Australia wide equipment servicing and repair of our coffee machines, coffee grinders, vending machines and dripolators that we sell. The turnaround time for general servicing or repair is generally under a week. For clients based in Victoria, Sirius Coffee International can co-ordinate with the client to undertake the servicing or repair of the coffee machine, coffee grinder or vending machine. For domestic equipment, we can arrange to have the client drop off the equipment for servicing or repair to be undertaken at our Ashburton showroom. For commercial equipment, our authorised technicians will visit the café, restaurant or office to undertake the service or repair. For interstate purchases we have technicians throughout Australia that we can recommend for all servicing or repairs. You also have the option to send the coffee machine, coffee grinder, vending machine or dripolator to our showroom in Ashburton, Victoria for servicing and repairs. For domestic coffee machines (1 group coffee machines), this usually involves the following:
  • Descaling of equipment,
  • Cleaning of equipment,
  • Group seal replacement,
  • Shower group replacement,
  • Water softener replacement,
  • Valve anti-vac 1/4 replacement (if required),
  • O-ring steam pipe to tap nut replacement,
  • Steam arm swivel spring replacement,
  • O-ring steam tip Expobar replacement,
  • Pressure testing or ensure no leaks.
For commercial coffee machines (1,2,3 or 4 group coffee machines), this usually involves the following:
  • Group seal replacement,
  • Shower group replacement,
  • Mains water filter replacement,
  • Valve anti-vac 1/4 replacement,
  • O-ring steam pipe to tap nut replacement,
  • Steam arm nut Teflon gasket replacement,
  • Steam arm swivel spring replacement,
  • Steam arm swivel brass collar replacement,
  • O-ring steam tip Expobar replacement,
  • Pressure testing or ensure no leaks.
The costs relating to repairs can be additional depending on the issue and time involved to rectify. Items such as element replacement, pump replacement, control touch panel replacement etc. will exceed the general service charge and will be charged additionally. All servicing and repairs are carried out by licensed and qualified tradesmen using genuine manufacturer parts. Sirius Coffee International can supply documentation to our clients that the work undertaken has been carried out according to Australia safety compliance regulations and the manufacturer’s high standards. To book a service of your domestic or commercial coffee machine, coffee grinder or vending machine, please contact Sirius Coffee International or phone 0402 488 089.